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Torbjorn Zetterlund.

Tag: Management

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Torbjorn has written about management

The pizzeria in Junosuando Sweden

How To Serve Your Online Clients More Efficiently

In Management, My WorkTags Business, Management, Service ManagementFebruary 16, 2021Leave a comment Torbjorn Zetterlund

According to research, about 86% of customers would be glad to pay a lot more for a better customer experience both in-person and online. Good customer experience is also known to drive the loyalty of customers as compared to merely having quality products. It shows how important customers rate their experience and why it shouldn’t be taken lightly. Below are a few tips to help you improve your customer service online. …

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Four Ways To Improve Your Workforce

Four Ways To Improve Your Workforce

In Management, My WorkTags Management, Product Management, Project ManagementAugust 12, 20202 Comments Torbjorn Zetterlund

Improving your workforce is something that most businesses will often work on by allocating a staff training budget in order to help grow their abilities in the role they do. However, there’s a lot more than …

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The world can’t afford to drop the ball again

The world can’t afford to drop the ball again

In Data Analysis, My WorkTags Big Data, ManagementMay 13, 2020Leave a comment Torbjorn Zetterlund

We are all sharing a similar experience with the coronavirus pandemic, which we all remember in the future as the 2020 coronavirus outbreak. Each country has adopted different restrictions, we still all affected by what has …

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Are organizational structures needed

Are organizational structures needed

In Management, My WorkTags ManagementMay 3, 2019Leave a comment Torbjorn Zetterlund

…. what about an idea to unravel the corset from organizational charts and strict, merciless structures, to clean up with outdated views, to allow liberties and to give new impetus to internal processes. …

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How to hold people accountable on your team

How to hold people accountable on your team

In Management, My WorkTags Leadership, Management, Project ManagementJanuary 18, 2018Leave a comment Torbjorn Zetterlund

As my career in Tech has gone on since the early 1980s, I like to share a few experiences I have learned. Today I like to share with you my experience in leading teams and specifically …

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You have a problem if you are always busy

You have a problem if you are always busy

In Management, My WorkTags Interpersonal relationship, Management, Project ManagementMay 3, 2017Leave a comment Torbjorn Zetterlund

We all have the same amount of time, each day – 24 hours or 1 440 minutes or 86 400 seconds, nothing more nothing less. …

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You need to recognise your IT Operation staff

You need to recognise your IT Operation staff

In My Work, Technology, Web DevelopmentTags Environment, Management, Web serverNovember 27, 20161 Comment Torbjorn Zetterlund

The guys and gals that go beyond any call of duties to keep the IT operational environment working seldom get recognition. …

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Mentoring Tips: necessarily job skills not related to your job

Mentoring Tips: necessarily job skills not related to your job

In Management, My WorkTags Employment, Leadership, ManagementNovember 1, 2015Leave a comment Torbjorn Zetterlund

The person that is hiring you, make the difficult decision of who the best candidate is for the job based not just on the specific job requirements but also on basic “soft skills”, like communication and …

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Gartners Top 10 Technology Trends

Gartners Top 10 Technology Trends

In Data Analysis, My WorkTags Management, Technology, TrendsOctober 20, 2015Leave a comment Torbjorn Zetterlund

With the more expanding set of devices, other people, information and online services that are interconnected, we start seeing the beginning of the “the internet of things” that we need to get our heads around and start to understand …

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The cycling benefit of work balance

The cycling benefit of work balance

In Cycletrippin, Cycling, Cycling Netherland, Having fun, Management, My WorkTags Cycletrippin, Cycling, Management, People, The Lonely CyclistAugust 16, 2015Leave a comment Torbjorn Zetterlund

I have done many long-distance cycle trips in Europe and North America, during the trips I had plenty of time to think about life in general and whatever comes up during a ride, lately, I been thinking …

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Annoying Workplace Buzzwords

Annoying Workplace Buzzwords

In Management, My WorkTags Employment, Leadership, ManagementFebruary 3, 2015Leave a comment Torbjorn Zetterlund

In the world of business, buzzwords has been around for a long time. There are some buzzwords that are useful and even necessary, but many more are simply words that do not have any meaning and should …

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