According to research, about 86% of customers would be glad to pay a lot more for a better customer experience both in-person and online. Good customer experience is also known to drive the loyalty of customers as compared to merely having quality products. It shows how important customers rate their experience and why it shouldn’t be taken lightly. Below are a few tips to help you improve your customer service online. …
Tag: Management
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Torbjorn has written about management
Improving your workforce is something that most businesses will often work on by allocating a staff training budget in order to help grow their abilities in the role they do. However, there’s a lot more than …
We are all sharing a similar experience with the coronavirus pandemic, which we all remember in the future as the 2020 coronavirus outbreak. Each country has adopted different restrictions, we still all affected by what has …
…. what about an idea to unravel the corset from organizational charts and strict, merciless structures, to clean up with outdated views, to allow liberties and to give new impetus to internal processes. …
As my career in Tech has gone on since the early 1980s, I like to share a few experiences I have learned. Today I like to share with you my experience in leading teams and specifically …
We all have the same amount of time, each day – 24 hours or 1 440 minutes or 86 400 seconds, nothing more nothing less. …
The guys and gals that go beyond any call of duties to keep the IT operational environment working seldom get recognition. …
The person that is hiring you, make the difficult decision of who the best candidate is for the job based not just on the specific job requirements but also on basic “soft skills”, like communication and …
With the more expanding set of devices, other people, information and online services that are interconnected, we start seeing the beginning of the “the internet of things” that we need to get our heads around and start to understand …
I have done many long-distance cycle trips in Europe and North America, during the trips I had plenty of time to think about life in general and whatever comes up during a ride, lately, I been thinking …
In the world of business, buzzwords has been around for a long time. There are some buzzwords that are useful and even necessary, but many more are simply words that do not have any meaning and should …
