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Tag: Service Management
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Don’t Rely on Technology – Fix Your Management
Technology is a beautiful thing. With the touch of a button, you can do practically anything! From ordering food to scheduling dates, there’s nothing that technology can’t do – or is there?
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What’s Wrong With Your Business Office?
When you own a business, it’s important that your employees have a safe, and secure place for them to work. However, it is much more than that because they need somewhere comfortable as well. It’s not as though they can work through any conditions and still produce the results that you want from them, it…
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How To Serve Your Online Clients More Efficiently
According to research, about 86% of customers would be glad to pay a lot more for a better customer experience both in-person and online. Good customer experience is also known to drive the loyalty of customers as compared to merely having quality products. It shows how important customers rate their experience and why it shouldn’t…
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4 Ways To Deliver Better Customer Service
In a world where everybody wants to dominate in their business field, the one thing that distinguishes those who care about their customers and those who don’t is the way they deliver their services. To ensure you’re part of the group of enterprises standing out, here are four ways to provide better service to your…
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Hardening your HTTP response headers with .htaccess
HTTP Response headers are typically used to transfer security policies to the browser. Bypassing security policies back to the client, hosts can ensure a much safer browsing experience for their visitors and also reduce the risk for everyone involved.
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The analysis of DDoS attacks
Are you interested in one of our biggest threat to the performances of our websites, I’m. One of the biggest threats is DDoS Attacks.
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The difference between Project Management and Operations Management
What’s the difference between project management and operations management?
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How to get SSL working on MAMP for OS X
I’m doing a fair deal of development in the area of RESTFul API features, all of which use Secure Sockets Layer (SSL) to ensure the security of personal information being transmitted over the internet.
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33 years of Email what engagement works
Do you know that 33 years ago email was invented and it has taken over the way we communicate today, SendGrid has revealed the results of a study on global email engagement?
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Using host file spoofing technique to test a staging server
I have a production and staging host, I wanted to test my domain name against my staging host, how do I do that if I’m on a MacBook Air. It is quite simple, you can apply a bit of spoofing technique to make this happen.