According to research, about 86% of customers would be glad to pay a lot more for a better customer experience both in-person and online. Good customer experience is also known to drive the loyalty of customers as compared to merely having quality products. It shows how important customers rate their experience and why it shouldn’t be taken lightly. Below are a few tips to help you improve your customer service online. …
Tag: Service Management
In a world where everybody wants to dominate in their business field, the one thing that distinguishes those who care about their customers and those who don’t is the way they deliver their services. To ensure …
HTTP Response headers are typically used to transfer security policies to the browser. Bypassing security policies back to the client, hosts can ensure a much safer browsing experience for their visitors and also reduce the risk …
Are you interested in one of our biggest threat to the performances of our websites, I’m. One of the biggest threats is DDoS Attacks. …
What’s the difference between project management and operations management? …
I’m doing a fair deal of development in the area of RESTFul API features, all of which use Secure Sockets Layer (SSL) to ensure the security of personal information being transmitted over the internet. …
Do you know that 33 years ago email was invented and it has taken over the way we communicate today, SendGrid has revealed the results of a study on global email engagement? …
I have a production and staging host, I wanted to test my domain name against my staging host, how do I do that if I’m on a MacBook Air. It is quite simple, you can apply …
I have been adding plugins to my MultiSite WordPress site as well as adding new caching functionality to my server, initially, I did not notice any issues. It was only when I was adding a new …
Nowadays there are so many new tools available or coming available and you probably find yourself signing up for these tools online only to abandon it a few weeks later as the tool did not give …
Did you ever thought of having a staging environment for your WordPress site, you have to ask yourself how often do you add new plugins, update current plugins and theme. Have you ever had a problem …