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Tag: Service Management
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Troubleshooting an issue that caused my WordPress site to not allow logins from the frontend
I have been adding plugins to my MultiSite WordPress site as well as adding new caching functionality to my server, initially, I did not notice any issues. It was only when I was adding a new site that is going to use Woocommerce I detected the problem, the issue was that I could not add…
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How to spend you time wisely to select the tools you need
Nowadays, there are so many new tools available or coming available. You probably find yourself signing up for these tools online only to abandon them a few weeks later as the tool did not give you what you wanted.
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Ever thought of having a staging environment for your WordPress site
Did you ever thought of having a staging environment for your WordPress site, you have to ask yourself how often do you add new plugins, update current plugins and themes. Have you ever had a problem with your site after adding or upgrading, if so you fall into the category that should consider setting up…
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Have you ever tried Google Hangouts
Are you a user of Google Apps, did you know that Google Apps includes a videoconferencing service named Hangouts!
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How to manually disable modules in Drupal 7
I run into an issue recently when I installed OpenCivic and supporting modules for Drupal 7, I got a screen that was telling me that there was a problem with a module, when I was accessing the site. I was not sure which module that I installed caused the issue, and I could not access the module…
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Infograph – IT Help Desk Flowchart
How does your organization go with the flow? Check out this typical IT help desk flow chart for escalating issues.